Make your home-service
brand AI-native.Start by making it queryable. Run it on Grid, in your own cloud.
Built on eighteen years of running, and learning from, the production software behind ShelfGenie and 101 Mobility. We embed with your team, find where AI actually earns its keep, and build it on Grid, starting by making your business queryable, so you can ask a question in Slack and get the answer back in seconds.
Make your business queryable. Then put agents to work on it.
We start by connecting what you already run, whether that’s Snowflake, Databricks, or your system of record like ServiceTitan, or we stand up a warehouse with dbt models underneath, so your team can ask a question in Slack or over text and get the answer back in seconds. From there everything runs on Grid, deployed inside your own account: the layer that holds your company’s context, the tools and skills your agents use, and the controls that matter once AI is doing real work.
Agents on top. Grid in the middle, where you build, run, and share agents on your context, tools, and controls. Your stack, your data, your cloud underneath. Extensible via FDE when your operation needs more.
We build the AI in. Then we run it for you.
Forward Deployed Engineers embed for 6–12 weeks. We map how your business actually runs, build the workflows where AI earns its keep on Grid, and stay on to run them, so it keeps working after we leave.
Map the work
Embed with your team. Map how the business actually runs. Rank the workflows by ROI.
Build on Grid
Make your business queryable first, then build the high-ROI workflows as agents on Grid. They run on your company context, use your tools and skills, and act on events from your systems.
Run it for you
Deployed on your cloud, every action logged. Your team owns the operational surface; we own the system that makes it run.
∞ Continuous · Grid operations
Post-deployment we run it with you. We harden workflows, extend integrations, and stand up new ones as the business grows. Your in-house team gets leverage, not a second job.
What we run today. Why we know the problem.
Two production platforms, WishPortal at ShelfGenie and Mobilink at 101 Mobility. 500+ users across both, every weekday since 2008: dispatch, lead routing, inventory, fulfillment, support, the full operating surface. The architecture isn’t theoretical.
Running them, we keep seeing the same things:
- one person who’s the bottleneck for every analytical question
- the knowledge that runs the place living in someone’s head instead of an SOP
- a straight answer that takes all day to pull because it’s spread across a few systems
Grid grew straight out of solving things like these: the layer that makes a business queryable and gives agents a safe place to do real work.
Pricing is anchored to what the agent replaces.
Most agents cost less per year than the fully-loaded cost of the person doing the work by hand today. A platform fee plus usage, flat when idle and variable when the agent is working. Hosting is passed through at cost; the FDE build is engagement-priced.
Thirty minutes. No deck.
Bring the question about your business you can’t easily get answered today, or the workflow that eats your team’s time. We’ll tell you honestly where AI fits, what making you queryable looks like, and what an FDE engagement on your own cloud would cost.