Dwg
WOT-001
Rev
v2
Date
04 / 26
Sheet
01 / 06

Run your franchise
network on Grid.Built for franchisor visibility. Driven by AI agents.

Built on eighteen years of running production franchise software at ShelfGenie and 101 Mobility. Grid is the next generation — the operating layer where HQ sets the rules, franchisees operate inside them, and AI agents drive the work.

See what Grid is
Platform100+ operators
PedigreeSince 2008
Engagement6–12 wk FDE
DeploymentYour cloud · your stack
Sheet
02
Sect
Grid

Built for franchisors. Run by AI agents.

Most platforms that connect ops software serve one operator at one location. Grid serves the network. HQ sets policy, standards, and visibility once; every franchisee operates inside those rails. Six pillars built so franchisor, franchisee, and every AI agent driving them share one source of truth.

// GRID · LAYERED VIEWDWG-002 · v1AGENTS · YOUR OPSMICROSOFT COPILOT · CHATGPT · CLAUDE · OPERATORS · TEAMSWOTG R I DOPERATING LAYERAUTHORIZATIONWho acts, on whatSTATE MACHINESHow work movesWORKFLOWS / EVENTSEvent-driven by defaultINTEGRATIONSYour stack, connectedTENANT CONFIGConfigurable, not customMCP SERVERTools for agentsYOUR STACK · YOUR DATA · YOUR CLOUDSALESFORCE · QUICKBOOKS · NETSUITE · YOUR DB · YOUR VPC

Out of the box: HQ visibility, franchise-wide standards, agent-ready tooling. Extensible via FDE when your network needs more.

Sheet
03
Sect
Method

We install Grid. Then we operate it.

Forward Deployed Engineers embed for 6–12 weeks. We ship Grid configured for franchise operations out of the box; FDE extends it when your workflows need it.

§ FDE DELIVERY · WEEK SCALEDWG-003 · v1W0W4W8W1201 · AUDITW 1 — 2Map workflows.Score by ROI.02 · BUILDW 3 — 8FDE embeds.Grid ships.03 · PRODUCTIONW 9 — 12On your cloud.Earns its keep.∞ CONTINUOUS
01 / Audit

Operations Audit

Embed with your team. Map how work moves. Rank workflows by ROI.

02 / Build

FDE Build

Ship Grid into your stack. Configure tenancy and integrations. Your AI tools — Microsoft Copilot, ChatGPT, Claude — drive it through the MCP server. New workflows spin up inline when your ops need them.

03 / Production

Production Handoff

Deployed on your cloud. Every action logged. Your team owns the operational surface; we own the system that makes it run.

Production6–12 weeks
Your time< 20 hours
CloudYours
AI vendorsBring your own
Audit trailEvery action

∞  Continuous · Grid operations
Post-deployment we operate Grid. We harden workflows, extend integrations, and configure new domains as your network grows. Your in-house team gets leverage — not a second job.

Sheet
04
Sect
Proof

What we run today. What we’re building next.

100+
Operators
Since 2008
Production
2
Named networks
Your cloud
Deployment
// What we run today

Two production franchise platforms — WishPortal at ShelfGenie and Mobilink at 101 Mobility. 100+ operators across both, every weekday since 2008. The full operating surface — dispatch, royalty, lead routing, inventory, fulfillment, support — and franchisor visibility into every one of them. The architecture isn’t theoretical.


// What we’re building next

Grid is the next-generation rebuild — the same domain expertise refactored into six pillars built for AI agents to drive. Authorization · State Machines · Workflows + Events · Integrations · Tenant Configuration · MCP Server. WishPortal and Mobilink prove we can build and run a franchise operating layer. Grid is the version that ships agent-ready.

Sheet
05
Sect
Pricing

Pricing is anchored to the stack you replace.

Most franchises pay six vendors for tools that don’t talk to each other — CRM, inventory, financials, SMS, call tracker, reporting dashboard. Grid replaces the stack with one platform. Recurring platform fee; hosting passed through at cost; FDE work is engagement-priced.

Audit
Operations audit
Fixed fee · 2 wk
Build
FDE build
Engagement-priced
Run
Platform + hosting
Recurring + pass-through
Extend
Post-production
Engagement-priced
Next step · Book the working session

Thirty minutes. No deck.

Bring the part of your franchise operation that your existing stack can’t do. We’ll tell you honestly whether Grid fits, what an FDE engagement would look like, and what production on your cloud would cost.

kendall@wideopentech.com