101 Mobility gets custom software development + systems migration

101 Mobility Wilmington is the ultimate source for mobility and accessibility solutions, fully dedicated to helping their customers find the best accessibility solutions for their needs. As a franchise-structured business, they came to us with the goal of simplifying the location management process and creating a more effective way to collect leads for new potential franchisees.

As a franchisor, 101 Mobility uses a custom software that helps its franchisees manage leads and existing customers, quotes, and invoices. After 101 outgrew its previous tech company, we came aboard to maintain the platform, make improvements, and ultimately migrate the entire system from the code generator to a standard platform.

Within a year, 101 saw a reduction of support requests by about 90% after Wide Open Technologies worked to make the system more intuitive and accessible. The amount of time, money, and effort spent supporting software is down significantly as well. We completely rebuilt the UI/UX components of the solution, so their web app is mobile-friendly and responsive. It’s been a great sales tool that continues to help 101 Mobility increase revenue and close more leads each month!